Customer Support Executive for Hathway Cable & Datacom Ltd

5 - 6 Years
Bengaluru

Job Description

Handling Customer Complaints
Customer Relationship Management:
Customer Service operations for rendering and achieving quality services.
Handling customer grievances and escalations 
Manage key operational metrics on Service delivery, TAT management.
Relationship Management and provide relevant feedback on Areas of Improvement.


Qualification :

Min Graduate/ Diploma Course on Networking / Computers etc

Experience :

Min experience of 5 years in Telecom / ISP sector 

Language Proficiency :
English , Tamil , Kannada,Hindi

Salary: INR 3,00,000 - 4,00,000 P.A. Customer Complaint Resolution

Industry:Internet / Ecommerce

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Hathway Cable and Datacom Ltd.

Hathway Cable and Datacom Ltd.
View Contact Details+

Contact Company:Hathway Cable and Datacom Ltd.

Website:http://www.hathway.com