Customer Support Executive for Hathway Cable & Datacom Ltd

5 - 6 Years
Bengaluru

Job Description

Roles and responsibilities 

Handling Customer Complaints
Customer Relationship Management:
Customer Service operations for rendering and achieving quality services.
Handling customer grievances and escalations 
Manage key operational metrics on Service delivery, TAT management.
Relationship Management and provide relevant feedback on Areas of Improvement.


Qualification :

Min Graduate/ Diploma Course on Networking / Computers etc

Experience :

Min experience of 5 years in Telecom / ISP sector 

Language Proficiency :
English , Tamil , Kannada,Hindi

Perks and Benefits 

Customer Complaint Resolution

Salary: INR 3,00,000 - 4,00,000 PA.

Industry:Internet / Ecommerce

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Hathway Cable and Datacom Ltd.

Hathway Cable and Datacom Ltd.
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Contact Company:Hathway Cable and Datacom Ltd.

Website:http://www.hathway.com