Opening For Manager Operations Support with Hathway cables & Datacom

From 7 to 12 year(s) of experience
₹ 5,00,000 - 8,00,000 P.A.

Job Description

Greetings of the Day!!


Currently we are looking out for Manager Operations Support based out of Vijaywada.


Location: Vijaywada


JOB RESPONSIBILITIES

MIS & Analytics Support

  • Provide Visibility to team on current performance, variance analysis, AOP vs actual comparison and gap analysis
  • Daily, Weekly & Monthly Targets vs Performance
  • Monthly Plan and tracking
  • Scheme Performance Analysis
  • Link Productivity Analysis
  • Performance of Fresh Activations (Renewals, Churn & ARPU)

Process Compliance and Controls

  • Ensure all the process laid down for Operations is complied to on an ongoing basis
  • Capex control: STB / other CPE issuance and movement as per prescribed rules
  • 100% MIA availability
  • Mobile Number availability for LCOs and Customers
  • Scheme implementation as per Rules
  • LCO / DB / Sub-DB creation process and controls

Business & IT Interface

  • Manage day to day IT queries and resolution
  • Perform UAT for new functionalities and provide feedback
  • Support Business in LCO operations

COMPETENCIES

(Functional/ Behavioural)

Functional Competency: Manage Operations Support like LCO Creation, STB Issuance, Training and Manage MIS Reporting & Analysis for Operations

Behavioural Competency: Strong Communication & Analytical skills, Should be prepared to work long hours

Should be proficient in Telugu, English & Hindi language


Qualification

Post Graduate with Expertise in use of MS office tools like Excel / Access & PPTX, Basic Technical course in IT (Oracle, SQL language, etc) would be added advantage




Role:Data Analyst

Salary: 5,00,000 - 8,00,000 P.A.

Industry:Telecom / ISP

Functional Area:Data Science & Analytics

Role Category:Business Intelligence & Analytics

Employment Type:Full Time, Permanent

Education

PG:Any Postgraduate

Company Profile

Hathway Cable and Datacom Ltd.

Hathway Cable and Datacom Ltd. (Part of Reliance jio Group)

Company Info
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View Contact Details+

Contact Company:Hathway Cable and Datacom Ltd.

Address:RAHEJAS,4th floor,,CORNER OF V VP ROAD, MAIN AVENU, E,SANTACRUZ WEST, MUMBAI, Maharashtra, India

Website:http://www.hathway.com